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Frequently Asked Questions
🏢 Are you a registered business in US?
✅ Absolutely. We're a legally registered company based in the US, operating with full transparency and compliant with all local regulations.
💬 Do you offer real, local customer support?
✅ Yes, no bots, no endless delays. Our support team is responsive, human, and based in your region, ready to help you in clear and simple language.
🔁 What is your return policy?
✅ If something's not right, we offer 30-day returns. Just make sure the item is unused, with original tags, and note that a 30% restocking fee applies. Contact our support team, we’ll handle everything fast, clearly, and fairly.
📦 Is the shipping tracked and reliable?
✅ Absolutely. Every order includes full tracking from dispatch to delivery. You’ll receive your tracking link by email, and we monitor every shipment to make sure it reaches you smoothly. No untracked parcels, no lost items.
🔐 Is my payment 100% secure?
✅ Yes, we use industry-standard security with SSL encryption to ensure your payment is always safe. Your card details are never stored or shared. Just smooth, worry-free checkout.