Payment Policy

Accepted Payment Methods

At Kim Mode KBH, you can pay securely and easily for your products using the following payment methods:

  • Mastercard
  • American Express
  • Visa
  • Apple Pay
  • Google Pay
  • Maestro

Payment Security

Your payment information is completely secure. We use industry-standard SSL encryption and PCI DSS compliant payment processors to protect your financial data. We never store your credit card information on our servers.

  • SSL Encryption: All payment data is encrypted during transmission
  • PCI Compliance: Our payment processors meet the highest security standards
  • Fraud Protection: Advanced fraud detection systems protect your transactions
  • Secure Checkout: Verified secure checkout process through trusted payment gateways

Payment Processing

When you place an order for our products:

  1. Authorization: Your payment method is authorized for the full order amount
  2. Processing: Payment is processed when your order is prepared for shipment
  3. Confirmation: You'll receive email confirmation of successful payment
  4. Receipt: A detailed receipt is sent to your email address

Currency and Pricing

  • Currency: All prices are displayed and charged in US Dollars (USD)
  • Tax Calculation: Sales tax is calculated based on your shipping address where applicable
  • International Cards: Foreign credit cards are accepted, but your bank may charge foreign transaction fees
  • Price Accuracy: Prices are accurate at the time of order placement

Payment Issues and Failed Transactions

If your payment fails or is declined:

  • Verify your card information is correct (number, expiration date, CVV, billing address)
  • Ensure you have sufficient funds or available credit
  • Check if your bank is blocking the transaction
  • Try a different payment method
  • Contact your bank or card issuer
  • Contact our customer service for assistance

Important Payment Notes

  • Payment must be completed before order processing begins
  • We do not accept cash, checks, or money orders

Refunds

When refunds are issued:

  • Refund Method: Refunds are issued to the original payment method used
  • Processing Time: 3-5 business days for most payment methods
  • Credit Cards: May take 5-10 business days to appear on your statement
  • Digital Wallets: Usually processed within 1-3 business days

For detailed information about returns and refunds, please see our Return and Refund Policy.

Billing Address and Verification

To prevent fraud and ensure secure transactions:

  • Your billing address must match the address on file with your card issuer
  • We may request additional verification for large orders
  • Orders with mismatched billing information may be delayed or cancelled

Payment Disputes

If you have concerns about a charge:

  1. Contact our customer service first at support@kimmodekbh.com
  2. We'll work to resolve the issue quickly and fairly
  3. Provide your order number and detailed explanation of the concern
  4. Most payment disputes can be resolved without involving your bank

Contact for Payment Support

If you need assistance with payment issues, billing questions, or payment disputes, our customer service team is ready to help:

Subject Line for Payment Issues: "Payment Support - [Your Order Number]"

Contact Information

Kim Mode KBH is operated by KIMMY CORP, a company incorporated in the United States.

Business Address:
30N South Gould Street ste R
Sheridan, WY 82801
United States

EIN: 30-0856479

Business Hours: Monday - Friday: 9:00 AM - 5:00 PM EST

Email: support@kimmodekbh.com
Phone: +1 (862) 634-1418
Preferred Contact Method: Email